Retail & FMCG Forum

Adapting to changing customers behaviour

12:00 - 12:45 (25-05-2017)

Room 3

Delight the consumer of today while keeping a sustainable business that just part of many challenges on the retail table. A well-design customer journey definition will necessarily will drive to the right optimized consumer experience and this can make the difference changing the company economics.

Moderator/Presenter

Nikki Baird

Managing Partner

Retail Systems Research

United States of America

Speaker

Iñigo Garel Jones

Business Development in Distribution Sector

IBM

Spain

Javier Barrachina

Head of Digital - Spain

Altran

Spain

Jorge González de San Roman

Digital Director

UST Global

Spain

Add to Calendar 2017-05-25 12:00:00 2017-05-25 12:45:00 Europe/Madrid Adapting to changing customers behaviour Room 3

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